FREQUENTLY ASKED

Card payment failed?

If you are in US and your card payment fails this is because we charge card payments in € and some US banks do not allow this, also there could be no money in your bank account. We recommend paying us using alternative methods such as international bank transfer pay with crypto to get extra 10% off at checkout.

USA customers spend over $115 to get free tracked shipping. Tracked delivery costs $10 for orders under $115.

Usually seeds arrive within ten days. Did not receive your seeds? We will happily replace your seeds. See FAQ

  • USA & Canada 6-10 days

Yes, but it is important that you check local laws before ordering, as they differ from region to region. Ordering from us confirms that you are aware of this.

Usually seeds arrive within ten days. Did not receive your seeds? We will happily replace your seeds. See FAQ

  • EU  3–5 days
  • USA & Canada 6-10 days
  • Rest of the world 7–10 days

Yes, the majority of orders are sent in plain brown, padded envelopes with nothing except stamps and an address label. Larger orders are sent in unmarked boxes. There is never any indication where they have come from. All seeds are sent in original breeder packaging inside the envelope.

If you opted for Registered Post you can login to your account, and view your tracking number under Shipments. All packages can be tracked via Correos or UPS. European customers can check with their local postal service for more specifc information.

Unfortunately, we only ship to the billing address of the card. This is one of the requirements of our credit card processor.

Registered post is insured, can be tracked, and must be signed for. This is a safer method.

We accept major credit and debit cards, bank transfers and crypto payments [10% OFF]

You can pay in many currencies or even crypto currencies, use the currency switcher option to find your preferred currency.

You can phone us on +353-851-962-695. We’re available Monday to Saturday (9am to 6pm GMT.)

No. You must provide your date of birth when ordering.

Please get in touch using the contact us link and we’ll answer it for you.